Artin, the AI employee that sells, supports and follows up on WhatsApp, Instagram, Telegram and your website. It answers customers, takes orders from text, voice notes and photos, keeps a smart CRM and runs follow-ups and campaigns.

What is OrderSmart inside Artin?

OrderSmart is the ordering capability of Artin. It reads your catalog, quotes only real prices and stock, confirms the order with the customer and issues the invoice.

Which channels does Artin support?

WhatsApp, Instagram direct messages, Telegram and a chat widget for your website or WordPress site, all answered by the same AI employee with one shared CRM.

How much does Artin cost?

Starter $79/month, Growth $149/month, Pro $299/month. Yearly billing is 10 times the monthly price (two months free). Every plan starts with a 7-day free trial that requires a card. Enterprise is quote-only.

Topic Hub · AIE•4 Curated Guides

AI Employees & Automation

Clear, hype-free evaluations of AI employees, chatbots, and workflow tools—covering safety guardrails, catalog grounding, ROI math, and human-in-the-loop operations.

Core Business Bottleneck Solved

Business owners hear hype about AI every day but need clear, honest answers on what an AI employee can safely do versus what requires a human.

Who This Pillar Is Built For

✓Decision-makers comparing basic rule bots, disconnected SaaS tools, and AI employees
✓Businesses concerned about AI hallucinating prices or making unauthorized promises
✓Teams preparing their product catalog and policies for reliable AI deployment

Want to see how Artin automates this in production?Meet Artin: Your AI Employee for Sales, Support & CRM →

Step 1 · Start With the Cornerstone Hub Guide

Complete Executive & Operational Overview

Flagship Hub · AIE-0019 min read•Updated 2026-11-03

What Is an AI Employee and What Can It Really Do for a Small Business?

An AI employee is a catalog-grounded, multi-channel operational system that executes complete business workflows—answering customer questions, quoting real prices, capturing confirmed orders, logging CRM profiles, and sending scheduled follow-ups—across WhatsApp, Instagram, Telegram, and web chat. Unlike a basic FAQ chatbot that only matches keywords, an AI employee works from your live catalog and business rules while handing sensitive edge cases to your human team.

Read Flagship Hub Guide →Includes diagnostic checklist, 4-step SOP, and decision matrix

Step 2 · System & Workflow Design (Branches)

How to Structure the Process in Your Business

Branch · AIE-0027 min read

AI Employee vs Basic Chatbot vs Full-Time Hire: Honest Comparison

A basic rule chatbot fails whenever a customer asks a natural question, sends a voice note, or requests a multi-item quote; a full-time hire brings high judgment but cannot work 24/7 across four channels simultaneously for $79–$299/month. An AI employee bridges the gap by automating 60%–80% of repetitive sales, order, and support conversations 24/7 while keeping humans in control of exceptions.

Read Branch Playbook →Explore Tool ↗

Step 3 · Tactical Execution, Scripts & Benchmarks (Leaves)

Specific Checklists, Templates & Copy-Ready Scripts

Leaf · AIE-0036 min read

How to Stop AI From Guessing Prices or Stock in Customer Chat

To stop AI from guessing prices or stock, never connect an ungrounded language model directly to customer chat. Instead, enforce strict catalog grounding: the AI must query your verified SKU database for unit price, currency, stock status, and minimum order quantities, require explicit customer confirmation on draft orders, and escalate to a human whenever a product or policy is not in the knowledge base.

Read Tactical Guide →

Leaf · AIE-0046 min read

How to Prepare Your Business for an AI Employee in 7 Days

You can prepare your business for an AI employee in seven days without writing code: Day 1–2, upload or sync your clean product catalog with prices and stock; Day 3, add your top 20 customer FAQs and delivery/return policies; Day 4, connect your primary channel (WhatsApp, Instagram, Telegram, or web widget); Day 5, set human escalation rules; Day 6, test 10 real buyer scenarios; Day 7, go live and monitor the inbox.

Read Tactical Guide →

Explore the Other 7 Editorial Pillars

GRW PillarBusiness Growth & Strategy →SAL PillarSales & Conversion →SUP PillarCustomer Experience & Support →MKT PillarMarketing & Visibility →CRM PillarCRM & Customer Retention →OPS PillarOperations & Productivity →ECM PillarEcommerce & Social Selling →