Your Customers Need Answers. Not Your Business Hours.
“Where is my order?” “Do you deliver to my area?” “Can I return this product?” Your team answers the exact same questions dozens of times every day. Artin handles routine customer inquiries using your verified knowledge base, store policies, and connected order tracking.
Artin AI Sales & Support
🎧 Support ModeHuman Support Desk • Reply via Email, Phone or WhatsApp
Just in case you leave or we reply later: how do you want us to get back to you?
Repetitive Support Questions Drain Your Team's Focus
When your team is overwhelmed with routine status queries, complex customer problems get neglected.
High Response Times After Hours
Customers who experience delivery delays expect answers immediately, not 14 hours later when your office opens.
Repeated Policy & Shipping Questions
Over 65% of support tickets are identical inquiries about shipping rates, return windows, and order progress.
Customer Frustration With Generic Bots
Keyword bots that fail to find orders make customers angry. Artin reads real order data and explains policies naturally.
Let AI Handle Repeated Questions. Humans Handle the Rest.
Give customers instant access to accurate order status and policy answers, while your team spends their time resolving issues that require personal attention and human empathy.
Live Order Status & Delivery Tracking
Customers provide an order number or phone number, and Artin fetches real tracking milestones, carrier info, and ETA.
Multi-Lingual Knowledge Base & Policies
Trained on your return policies, warranty terms, and FAQs in English, Arabic, and Persian.
One-Click Human Handoff with Full Context
When an angry customer requests a human or an edge case arises, Artin instantly routes the chat to your team inbox.
Support Analytics & Resolution Metrics
Track resolution rates, frequent customer pain points, and response times in your Command Center.
Reliable Guardrails You Can Trust
Answers strictly from your uploaded documents and store policies.
Never promises delivery dates or refunds that violate your rules.
Preserves conversation history so customers never repeat themselves to your staff.
Frequently Asked Questions
Clear, transparent answers about how Artin works for your business.
Give Your Business an AI Employee Today.
Start with the 7-day free trial. Connect your channels, add your catalog, and let Artin handle the repetitive work while you stay in control.
Plans start at $79/mo · Card required for trial · Cancel anytime from Billing